- Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders.
- Master best practices for influencing peers, managers, subordinates, customers and other stakeholders.
- Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation.
- Communicate confidently in any environment, from spontaneous “elevator pitches” to high- stakes reports and proposals.
- Make the most of today’s electronic communication tools.
- Deliver powerful messages that win hearts and minds and lead rapidly to action.
Leaders interested in developing superior leadership and
communication skills to achieve greater success at all levels of their
Preparing and Organizing Thoughts and Messages
- Organizing Ideas Using Mind Mapping
- Knowing your Message’s Desired Outcomes
- Tailoring a Message for your Intended Audience
- Picking the Right Channels through which to Send your Message
- Neuro Linguistic Programming and the Power of the Senses
- Discovering Learning Styles through Brain Analysis
Earning Credibility as a Leader
- Identifying the Characteristics of a Credible Leader
- Demonstrating Caring, Character and Competence in Challenging Situations
- Establishing your Credibility Firmly
- Persuading, Negotiating and Influencing Skills
Winning Hearts and Minds of People
- Creating a Logical Train of Thought to Persuade
- Creating a Persuasive Message that Evokes the Right Emotions
- Reframing a Message from Negative to Positive
- Adjusting Your Message to Accommodate the Audience’s Needs, Wants and Style
Building Consensus, Commitment and Cooperation
- Crafting Messages to Champion Change
- Identifying Techniques for Building Consensus in Anticipation of Resistance
- Describing How to Secure Commitment and Cooperation through Change Initiatives
Getting Results in the Face of Resistance
- Managing and Handling Resistance
- Effective Conflict Resolution Styles for Handling Resistance
- Mediating a Hostile Dispute
- Anger Management Techniques
Trends and Strategies for the Effective Leader and Communicator