Managing Conflict: Power through Influence

Dubai, UAE | Dubai Creek ¦ #2

Dubai, UAE | Dubai Creek ¦ #2 (Photo credit: Åndrey)

Managing Conflict: Power through Influence.

Dubai Meirc Training Program Objectives:
By the end of the program, participants will be able to:

  • Define and understand the different sources of conflict.
  • Resolve conflicts using different strategies.
  • Identify their own personal conflict resolution style.
  • Use the different bases of power and change them according to the situation.
  • Apply influence skills and explore their relationships with others.
  • Practice effective methods of intervention and conflict management.
  • Turn arguments into discussions and create win- win solutions.
This program is designed for:

Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence even when authority is lacking.

Definitions of Conflict

  • Misconceptions about Conflict
  • Sources of Conflict
  • Positive and Negative Factors of Conflict
  • Business Management and Conflict Resolution

Thomas–Kilmann Conflict Mode Instrument

  • Scoring and Interpretations
  • Ways of Coping with Conflict
  • Assumptions and Outcome of Conflict
  • Managing Conflicts and Using Appropriate Style For More Effective Outcomes

Influencing Others in a Problem-Solving Context

  • Working Effectively with Team Members
  • Managing your Emotions, Information and Problems
  • Tips for Effective Day to Day Conflicts
  • Resolving Conflict before it Gets Out of Hand
  • Managing Conflicts with Superiors and Subordinates

Importance of Teamwork

  • Managing Conflict in Teams
  • Dealing with Dysfunctional Team Roles
  • Enhancing Communication in a Team
  • Effective Team Problem Solving

Influence Inventory (Power Bases)

The Art of Changing Hearts, Minds, and Action

  • Influence and the Psychology of Persuasion
  • The Power to Change Anything
  • Developing your Influence from Anywhere in the Organization

About Rami Kantari

Professional Speaker and Trainer based in Dubai. Training subjects: communication skills, leadership qualities, leadership skills, customer service skills, management training courses, business training, supervisory skills, customer service training, management training programs, management training, communication skills training, leadership training, leadership courses, management courses, communications skills, team building, leadership qualities, leadership skills, presentation skills, customer service skills, management training courses, business training, result oriented, good leadership skills, course, training, leadership, supervisor course, new supervisor, supervisory skills, skills of management, customer service training, management training programs, management training, communication skills training, leadership training, management courses,
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19 Responses to Managing Conflict: Power through Influence

  1. StrategyNut says:

    Rami, Do you cover cultural differences in dealing with conflict management? Might be interesting.


  2. Arbitration and conflict management, so necessary in this day and age.


  3. Pingback: Power Selling Sales Training in Dubai By Meirc | Executive Training Dubai

  4. Anne Thomas says:

    Reblogged this on Empire Avenue Blog.


  5. Pingback: Robert JR Graham » 7 Ways We Can Restore Our Civility

  6. Awesome article, really loved it.


  7. locris says:

    #EAv (e)LOCRIS @LOCRIS |


  8. Great post/article!


  9. aatech1 says:

    good article


  10. truthtrance says:

    Interesting outline and support materials. Your course covers a lot of the fundamentals.


  11. opajdara says:

    Looks like a great program most of us could use.


  12. Pingback: Managing Conflict: Power through Influence « Opajdara Vox Verbum

  13. Service is the legitimate currency of influence. When you server those in your team, they join their dreams to yours, and you move from management to leadership.


  14. seowebgirl says:

    Very Good. Thank you for the info!


  15. Jim Sider says:

    Sounds very interesting, thanks for the info!


  16. Pingback: Meirc Internet Marketing and Social Media Training in Dubai | Executive Training Dubai

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