Creative Problem-Solving and Decision-Making

TRIZ process for creative problem solving

TRIZ process for creative problem solving (Photo credit: Wikipedia)

Creative Problem-Solving and Decision-Making.

Training Course in Dubai By Meirc
Program Objectives:
By the end of the program, participants will be able to:

  • Build and expand their decision-making, critical thinking and creative problem solving skills.
  • Apply logical and creative approaches to solving problems and making decisions.
  • Use traditional and creative tools for identifying causes and generating solutions.
  • Utilize creativity and lateral thinking as business tools.
  • Analyze and solve actual problems facing them at work.
  • Gain confidence in asking the “right questions” and overcoming the stress of making complex decisions.
  • Demonstrate and build credibility with upper management.
  • Develop strategic approaches to problem-solving and decision-making.
This program is designed for:

Managers, supervisors and administrators who will benefit from better problem-solving and decision- making skills.

Problem-Solving and Decision-Making

  • Definitions and Tools: An Overview
  • The Link between Problem-Solving and Decision-Making
  • The Principle of Organizing our Thinking about Problems
  • Identifying our Own Mind Traps
  • Brain Analysis and Ways of Learning

The Rational Approach to Problem-Solving (Kepner-Tregoe)

  • Techniques of Recognizing Problems
  • Difference between Causes and Symptoms
  • The Helicopter Approach
  • Problem Analysis
  • Decision Analysis
  • Potential Problem Analysis

Problem Analysis Supplementary Tools

  • Root Cause Analysis
  • The Importance of the “Why” Question
  • Ishikawa Fishbone Concept
  • Assumptions in the Workplace

Decision-Making Supplementary Tools

  • Being Decisive and Principles of Decision-Making
  • The How-How Method
  • Decision Analysis Weighted Worksheet
  • Consensus Decision-Making

Creativity and Problem-Solving

  • Assessment of Creativity and Ways to Think Creatively
  • Lateral Thinking Tips
  • Creativity and Its Use as a Business Tool
  • Barriers to Creativity and Ways to Overcome Them
  • The Hemispheres of the Brain
  • Brainstorming Tips and Tools
  • Six Thinking Hats

Applications of Techniques

  • People Problems and Solutions
  • Analysis and Solution of Real Cases Presented by Participants

About Rami Kantari

Professional Speaker and Trainer based in Dubai. Training subjects: communication skills, leadership qualities, leadership skills, customer service skills, management training courses, business training, supervisory skills, customer service training, management training programs, management training, communication skills training, leadership training, leadership courses, management courses, communications skills, team building, leadership qualities, leadership skills, presentation skills, customer service skills, management training courses, business training, result oriented, good leadership skills, course, training, leadership, supervisor course, new supervisor, supervisory skills, skills of management, customer service training, management training programs, management training, communication skills training, leadership training, management courses,
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12 Responses to Creative Problem-Solving and Decision-Making

  1. Jaclyn Anne says:

    Decision making skills are SO important, yet so many people seem to be lacking in them!


  2. Catherine White Photography says:

    Stopping by to wish you a Merry Christmas. Prosperity to you and yours.


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  4. I think training folks to solve problems creatively is such an important concept. Too many folks believe that creativity is a gift rather than a skill.


  5. sathishisaac says:

    very informative,thanks for sharing!


  6. eavdailytips says:

    Will book a Trip soon to Dubai! Not only for the Courses 😉


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  8. I specially like the course will cover how to apply the principals to real life situations. I just wrote an article on this subject at my blog: and today I saw this article and I came to check it out. I will put a link of your article on my blog. Much success to you!


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